LivePerson Timpani SB Contact Center
From Library Success: A Best Practices Wiki
Contents |
Features
- Cobrowsing
- Patron monitoring (allows you to initiate chat)
- Customer and operator survey capability
- Session transcripts
- Statistical information can be exported to Excel
- Integrated e-mail
- Integrated knowledge base
Pricing
$150 per month per concurrent seat
Libraries, Consortia & Others Using This Software
Literature/Case Studies From Institutions
User Reviews/Opinions Of This Software
There are no reviews/opinions of the software at this time.
For more information, please see the vendor site.
