Online Reference
From Library Success: A Best Practices Wiki
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*[http://babyboomerlibrarian.blogspot.com/2005/05/chat-reference-at-morrisville-state.html Chat Reference at Morrisville State College Library] by Bill Drew. Featured in Ronan, Jana, ed. Chat reference : a guide to live virtual reference services | *[http://babyboomerlibrarian.blogspot.com/2005/05/chat-reference-at-morrisville-state.html Chat Reference at Morrisville State College Library] by Bill Drew. Featured in Ronan, Jana, ed. Chat reference : a guide to live virtual reference services | ||
*[http://www.charlestonco.com/comp.cfm?id=47&CFID=9689640&CFTOKEN=6638826 Virtual Reference Software Comparative Review] by Jody Condit Fagan. ''The Charleston Advisor'', April 2005, pp. 16-35. | *[http://www.charlestonco.com/comp.cfm?id=47&CFID=9689640&CFTOKEN=6638826 Virtual Reference Software Comparative Review] by Jody Condit Fagan. ''The Charleston Advisor'', April 2005, pp. 16-35. | ||
| + | *[http://www.pewinternet.org/PPF/r/133/report_display.asp How Americans Use Instant Messaging] from the Pew Internet & American Life Project (September 2004) | ||
Revision as of 17:21, 8 July 2005
Contents |
Success Stories
IM Reference: Making the Switch
- Sherri Vokey at UNLV gets her library to switch to IM Reference [more]
- Chad Boeninger convinced his library to do a pilot project with IM Reference [more]
Software/Vendors We Like for Web-Based Reference
Software We Like for IM Reference
- Trillian - Multiple network program
- Gaim - Open Source, multiple network
- Fire - Open Source, Mac, multiple network
- Adium - Open Source, Mac, multiple networks
Libraries Using IM Reference
- Morrisville State College
- Duke University
- University of Nevada, Las Vegas
- Marin County Free Library
- St. Joseph County Public Library
- Thomas Ford Memorial Library
- Temple University
- University of Illinois at Urbana-Champaign
- Georgia Perimeter College
- Homer Township Public Library - PowerPoint presentation: IM Reference: What We've Learned (COLT, June 24, 2005)
- Wake Forest University
Libraries Using Jybe
Blogs/Websites to Watch
- ::schwagbag:: by Sherri Vokey
- Walking Paper by Aaron Schmidt
- Librarian in Black by Sarah Houghton
- Digital Reference by Stephen Francoeur
Specific Blog Posts/Articles to Check Out
- IM Me by Aaron Schmidt and Michael Stephens. Featured in Library Journal in April, 2005
- Chat Reference at Morrisville State College Library by Bill Drew. Featured in Ronan, Jana, ed. Chat reference : a guide to live virtual reference services
- Virtual Reference Software Comparative Review by Jody Condit Fagan. The Charleston Advisor, April 2005, pp. 16-35.
- How Americans Use Instant Messaging from the Pew Internet & American Life Project (September 2004)