Online Reference
From Library Success: A Best Practices Wiki
Contents |
Success Stories
IM Reference: Making the Switch
- Sherri Vokey at UNLV gets her library to switch to IM Reference [more]
- Chad Boeninger convinced his library to do a pilot project with IM Reference [more]
Software/Vendors We Like for Web-Based Reference
Software We Like for IM Reference
Libraries Using IM Reference
- Morrisville State College
- Duke University
- University of Nevada, Las Vegas
- Marin County Free Library
- St. Joseph County Public Library
- Thomas Ford Memorial Library
- Temple University
Libraries Using Jybe
Blogs/Websites to Watch
- ::schwagbag:: by Sherri Vokey
- Walking Paper by Aaron Schmidt
- Librarian in Black by Sarah Houghton
- Digital Reference by Stephen Francoeur
Specific Blog Posts/Articles to Check Out
- IM Me by Aaron Schmidt and Michael Stephens. Featured in Library Journal in April, 2005
- Chat Reference at Morrisville State College Library by Bill Drew. Featured in Ronan, Jana, ed. Chat reference : a guide to live virtual reference services
